Holiday Home Management
A home that welcomes visitors, well kept.
Available on request
Holiday home management is offered by individual proposal. Before we take a rental home on, we look at the property, its booking pattern and the municipal, body-corporate and regulatory requirements that apply, so the arrangement is right from the start.
What we look after
Everything between the booking and the review, handled locally and reported to you clearly.
Guest communication and arrivals
Friendly, clear contact before each stay, and a calm welcome with keys, directions and the house explained.
Cleaning and linen
Turnaround cleaning and fresh linen coordinated between every stay, and checked before the next guests arrive.
Calendar and guest issues
Booking-calendar administration, and someone local to call when a guest has a question or something stops working.
Presentation and post-stay checks
The house set out as you’d want it photographed, and inspected after each departure for damage or missing items.
Income and expense reporting
Where contracted, a clear record of rental income, costs and payouts, ready for your accountant.
Maintenance and owner approvals
Wear and tear dealt with between stays, using vetted contractors and within the spending limits you approve.
Around every stay
Before guests arrive
Cleaning, linen and a final walk-through. Lights, water and Wi-Fi checked; welcome notes and essentials in place.
During the stay
A local contact for guests, with problems resolved quickly and quietly, and you kept informed of anything significant.
After they leave
A post-stay inspection with photographs, damage noted against the booking, and the house reset for the next arrival.
Holiday home management is quoted separately from our care plans, as a management commission or a fixed fee depending on the property and the work involved.
Thinking of letting your home?
Tell us about the property and how you’d like it to be used. We’ll come back with an honest view and, where it suits, a proposal.
Enquire about your property